Ledger.com/Start® | Getting Started — App Support

In today’s rapidly evolving digital economy, protecting your cryptocurrency assets is more important than ever. As cyber threats grow more sophisticated, relying solely on software wallets or exchanges can expose users to unnecessary risks. This is where Ledger hardware wallets stand out as a trusted solution for secure crypto storage.

The official onboarding portal, Ledger.com/Start®, is designed to help users safely set up their Ledger device, install Ledger Live, and begin managing digital assets with confidence. This guide provides a complete walkthrough of the Ledger getting-started process, explains essential security practices, and highlights how Ledger Web Support helps users every step of the way.

What Is Ledger.com/Start®?

Ledger.com/Start® is the official setup and onboarding page for Ledger hardware wallets, including Ledger Nano S Plus, Ledger Nano X, and Ledger Stax. It ensures users begin their crypto journey securely by providing:

  • Verified Ledger Live downloads
  • Step-by-step device setup instructions
  • Security best practices
  • Access to official support resources

Using this page is critical because it protects users from counterfeit software, phishing websites, and malicious downloads that can compromise private keys.

Why Choose a Ledger Hardware Wallet?

Ledger wallets are built around a Secure Element chip, the same technology used in passports and banking cards. Unlike online wallets, Ledger devices keep your private keys offline, making them inaccessible to hackers.

Key Benefits of Ledger Wallets

  • Offline key storage (cold storage security)
  • Full ownership of crypto assets
  • Multi-asset support (Bitcoin, Ethereum, Solana, XRP, and thousands more)
  • Secure DeFi and NFT access
  • Regular firmware updates

When paired with Ledger Live, users can buy, sell, swap, stake, and track assets from one secure interface.

Getting Started with Ledger.com/Start®

Step 1: Visit the Official Ledger Start Page

Always begin by navigating directly to Ledger.com/Start®. Avoid search engine ads or third-party links to reduce the risk of phishing attempts.

Step 2: Choose Your Ledger Device

Select your specific model:

  • Ledger Nano S Plus
  • Ledger Nano X
  • Ledger Stax

Each device has a tailored setup process optimized for its screen, buttons, and connectivity options.

Step 3: Download Ledger Live

Ledger Live is the official companion app used to manage your assets. From the start page, download Ledger Live for:

  • Windows
  • macOS
  • Linux
  • iOS
  • Android

Only download Ledger Live through Ledger’s official website to ensure authenticity.

Setting Up Your Ledger Wallet

Initialize Your Device

Once connected, your Ledger device will prompt you to:

  1. Choose “Set up as new device”
  2. Create a PIN code
  3. Generate a 24-word recovery phrase

Secure Your Recovery Phrase

Your recovery phrase is the only backup to your wallet. Write it down on paper and store it securely offline. Never:

  • Take photos of it
  • Store it in cloud storage
  • Share it with anyone

Ledger will never ask for your recovery phrase—not during setup and not through support.

Using Ledger Live to Manage Crypto

After setup, Ledger Live becomes your command center for crypto management.

What You Can Do with Ledger Live

  • Add and manage crypto accounts
  • Buy and sell crypto securely
  • Swap tokens across blockchains
  • Stake assets for passive income
  • Manage NFTs
  • Install and update apps on your Ledger device

Ledger Live also provides portfolio insights, real-time price tracking, and transaction history.

Ledger Web Support: Help When You Need It

Ledger Web Support is integrated throughout the Ledger.com ecosystem to assist users with:

  • Device setup
  • Firmware updates
  • Troubleshooting connection issues
  • Transaction questions
  • Security education

Support resources include detailed articles, visual guides, and official announcements to help users avoid scams and maintain full control over their assets.

Essential Security Tips for Ledger Users

  • Always verify website URLs before entering information
  • Keep your Ledger firmware updated
  • Enable password locks on Ledger Live
  • Use only official Ledger accessories
  • Never trust unsolicited emails or messages

Ledger’s security model ensures that even if your computer or phone is compromised, your private keys remain protected within the hardware wallet.

Common Mistakes to Avoid

  • Buying Ledger devices from unofficial sellers
  • Skipping recovery phrase verification
  • Storing recovery words digitally
  • Downloading Ledger Live from third-party sites
  • Falling for fake support messages

By following official guidance from Ledger.com/Start®, these risks can be completely avoided.

5 Frequently Asked Questions (FAQs)

1. Is Ledger.com/Start® the only safe setup page?

Yes. Ledger.com/Start® is the only official onboarding page. Using other websites can expose you to phishing scams and fake software.

2. What happens if I lose my Ledger device?

Your crypto is safe as long as you have your 24-word recovery phrase. You can restore your wallet on a new Ledger device.

3. Can Ledger access my private keys?

No. Ledger does not store or access private keys. All keys remain securely inside your hardware wallet.

4. Is Ledger Live free to use?

Yes. Ledger Live is completely free to download and use. You only pay standard blockchain network fees for transactions.

5. Does Ledger support NFTs and DeFi?

Yes. Ledger supports NFT storage and DeFi applications through Ledger Live and trusted third-party integrations.